APA (7th ed.) Citation

Colgate, M. THE SCIENCE OF SERVICE: The Proven Formula to Drive Customer Loyalty and Stand Out from the Crowd.

Chicago Style (17th ed.) Citation

Colgate, Mark. THE SCIENCE OF SERVICE: The Proven Formula to Drive Customer Loyalty and Stand Out from the Crowd.

MLA (8th ed.) Citation

Colgate, Mark. THE SCIENCE OF SERVICE: The Proven Formula to Drive Customer Loyalty and Stand Out from the Crowd.

Warning: These citations may not always be 100% accurate.