APA (7th ed.) Citation

Fleming, N., & Veltman, S. DEALING WITH DIFFICULT CUSTOMERS: How to Turn Demanding, Dissatisfied, and Disagreeable Client Into your best Customers /.

Chicago Style (17th ed.) Citation

Fleming, Noah, and Shawn Veltman. DEALING WITH DIFFICULT CUSTOMERS: How to Turn Demanding, Dissatisfied, and Disagreeable Client Into Your Best Customers /.

MLA (8th ed.) Citation

Fleming, Noah, and Shawn Veltman. DEALING WITH DIFFICULT CUSTOMERS: How to Turn Demanding, Dissatisfied, and Disagreeable Client Into Your Best Customers /.

Warning: These citations may not always be 100% accurate.