APA (7th ed.) Citation

Lilley, R. C. Dealing with Difficult People: Fast, effective strategies for handling problem people / (4th Edition.).

Chicago Style (17th ed.) Citation

Lilley, Roy C. Dealing with Difficult People: Fast, Effective Strategies for Handling Problem People /. 4th Edition.

MLA (8th ed.) Citation

Lilley, Roy C. Dealing with Difficult People: Fast, Effective Strategies for Handling Problem People /. 4th Edition.

Warning: These citations may not always be 100% accurate.