The 10 golden rules of customer service : & the story of the $6,000 egg / /

The 10 golden rules of customer service : & the story of the $6,000 egg / /

Bibliographic Details
Main Author:	Duncan, Todd, 1957- (Author)
Other Authors:	Duncan, Deb
Format:	Book
Language:	English
Subjects:	Customer services Marketing Business Customer relations

Similar Items

The customer rules : the 39 essential rules for delivering sensational services /
by: Cockerell, Lee
Published: (2013)

The customer rules : the 39 essential rules for delivering sensational service /
by: Cockerell, Lee
Published: (2013)

10 steps to successful customer service /
by: Kamin, Maxine
Published: (2010)

Customer service : 60 ways to win customers and keep them coming back /
by: Bailey, Keith
Published: (2010)

Beyond customer service : keeping customer for life /
by: Gerson, Richard F.
Published: (1992)

Beyond customer service : keeping customer for life /
by: Gerson, Richard F.
Published: (1992)

10 steps to successful : customer service /
by: Kamin, Maxine
Published: (2010)

The customer service survival kit : what to say to defuse even the worst customer situations /
by: Gallagher, Richard S
Published: (2013)

THE Customer Service Survival Kit : What to Say to Defuse Even the Worst Customer Situations /
by: Gallagher, Richard S

CUSTOMER SERVICE TRAINING 101 : Quick and Easy Techniques That Get Great Results / /
by: Evenson, Renee, 1951-

The big book of customer service training games /
by: Carlaw, Peggy
Published: (1999)

The big book of customer service training games : quick, fun activities for training customer services reps, salespeople, and anyone else who deals with customers /
by: Carlaw, Peggy
Published: (1999)

The big book of customer service training games : quick, fun activities for training customer service reps, sales people, and anyone else who deals with customers /
by: Carlaw, Peggy
Published: (1999)

Customer service secrets /
by: Economy, Peter
Published: (2004)

Customer service training /
by: Kamin, Maxine
Published: (2002)

40 activities for improving customer service /
by: Linton, Ian
Published: (1996)

Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
by: Goodman, John A.
Published: (2009)

The customer service solution : managing emotions, trust and control to win your customer's business /
by: Dasu, Sriram
Published: (2013)

STRATEGIC CUSTOMER SERVICE : Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Margins and Profits / /
by: Goodman, John A

Customer services : career success through customer satisfaction /
by: Timm, Paul R
Published: (2005)

Managing to keep the customer : how to achieve and maintain superior customer service throughout the organization /
by: DESATNICK, Robert L.
Published: (1993)

Customer service in the information age : a common sense approach to high-tech help /
by: Haberer, JoAnn
Published: (2004)

Customer experience management : a revolutionary approach to connecting with your customers /
by: Schmitt, Bernd H.
Published: (2003)

Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement /
by: Frawley, Andy
Published: (2015)

Voice of the customer marketing : A revolutionary five-step process to create customers who care, spend, adn astay /
by: Roman, Ernan
Published: (2011)

The customer service activity book : 50 activities for inspiring exceptional service /
by: Doane, Darryl S.
Published: (2005)

The customer service activity book : 50 activities for inspiring exceptional service /
by: Doane, Darryl S.
Published: (1200)

Customer service : skills for success /
by: Lucas, Robert W.

Customer Service : SKILLS FOR SUCCESS / /
by: Lucas, Robert W

To get new customers /
by: Wilson, Jerry R
Published: (2006)

CUSTOMER MANAGEMENT EXCELLENCE /
by: Faulkner, Mike

Care packages for your customers : an idea a week to enhance customer service /
by: Glanz, Barbara A.
Published: (2007)

Customer service training 101 : quick and easy techniques that get great results /
by: Evenson, Renee
Published: (2011)

Customer service : a practical approach /
by: Harris, Elaine K.
Published: (2000)

Customer service : a practical approach /
by: Harris, Elaine K.
Published: (2000)

Customer service : a practicle approach /
by: Harris, Elaine K.
Published: (2003)

Customer service : a practical approach /
by: Harris, Elaine K.
Published: (2007)

Exceptional customer service /
by: Ford Lisa
Published: (2001)

The customer service workbook /
by: Lake, Neville
Published: (2002)

The customer service planner /
by: Christopher, Martin
Published: (1992)