|
|
|
|
| LEADER |
02218cam a2200397 7i4500 |
| 001 |
0000071562 |
| 005 |
20240626090000.0 |
| 008 |
240626t2019 txua e # 1 eng#d |
| 020 |
# |
# |
|a 9781948836821
|
| 040 |
# |
# |
|a BK
|
| 041 |
# |
# |
|a eng
|
| 043 |
# |
# |
|a n-us---
|
| 050 |
0 |
0 |
|a HF5415.5
|
| 082 |
0 |
# |
|a 650.1
|
| 090 |
0 |
# |
|a 650.1
|b ZAP
|
| 110 |
2 |
# |
|a Zappos.com (Firm)
|
| 245 |
1 |
4 |
|a The power of WOW :
|b how to electrify your work, your community, and your life by putting service first /
|c from the employees of Zappos as told to #1 New York Times bestselling co-author Mark Dagostino..
|
| 263 |
# |
# |
|a 1910
|
| 264 |
# |
1 |
|a Dallas, TX
|b BenBella Books, Inc.
|c [2019]
|
| 336 |
# |
# |
|a text
|b txt
|2 rdacontent
|
| 337 |
# |
# |
|a computer
|b c
|2 rdamedia
|
| 338 |
# |
# |
|a online resource
|b cr
|2 rdacarrier
|
| 505 |
0 |
# |
|a Foreword / by Tony Hsieh -- Introduction: A higher purpose -- The heart of the service-minded culture -- People power -- Individuality welcomed -- Trust in action -- Beyond profits -- Below the surface -- Navigating changes -- Sharing values -- Driving change -- Early adapters -- The evolution revolution -- The future, now -- The power of Zappos Adaptive -- Afterword / by Tony Hsieh.
|
| 520 |
# |
# |
|a "In The Power of WOW, Zapponians from every part of the business share powerful stories and lessons that they have learned in business and life -- from delivering empathetic customer service in the face of devasting circumstances to creating a self-organized organizational structure using Market Based Dynamics and everything in between"--
|
| 588 |
# |
# |
|a Description based on print version record and CIP data provided by publisher; resource not viewed.
|
| 599 |
# |
# |
|a LULUS
|
| 610 |
2 |
0 |
|a Zappos.com (Firm) --
|x Customer services
|
| 650 |
2 |
0 |
|a Success in business --
|z United States
|
| 650 |
2 |
0 |
|a Organizational resilience --
|z United States
|
| 650 |
1 |
0 |
|a Customer services --
|z United States
|
| 650 |
2 |
0 |
|a Employees --
|x Attitudes
|
| 700 |
1 |
# |
|a Dagostino, Mark
|
| 776 |
0 |
8 |
|i Print version
|a Zappos.com (Firm).
|t The power of WOW
|d Dallas, TX : BenBella Books, Inc., [2019]
|z 9781948836579
|w (DLC) 2019015086
|
| 997 |
# |
# |
|a BK
|
| 998 |
# |
# |
|a 1000072621
|
| 999 |
|
|
|a 1000072621
|b BOOK
|c Main Non-Fiction
|e INTAN Bukit Kiara
|