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  1. 1
    Benchmarking : a signpost to excellence in quality and productivity /
    by Karlof, Bengt
    Published 1993
    Subjects: “…Bench-mark…”
  2. 2
    Benchmarking for competitve advantage /
    by Bendell, Tony
    Published 1993
    Subjects: “…Bench-marks…”
  3. 3
    Benchmarking customer service /
    by Peters, Glenn
    Published 1994
    Subjects: “…Bench-marks…”
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