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CRM at the speed of light : essential customer strategies for the 21 st. centry /
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Greenberg, Paul
Published 2004
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CRM at the speed of light : essential customer strategies for the 21st century /
by
Greenberg, Paul
Published 2004
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CRM
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CRM at the speed of light : capturing and keeping cuctumers in internet real time. Second edition /
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Greenberg, Paul
Published 2002
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Why CRM ( customer relationship management ) doesn't work : how to win by letting Customers Manage the Relationship /
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Newell, Frederick
Published 2003
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