Suggested Topics within your search.
Showing 1 - 20 results of 23 for search '"Customer service - Management"', query time: 0.02s Refine Results
  1. 1
    Creating a customer focused company : 25 proven customer service strategies /
    by LINTON, Ian
    Published 1994
    Subjects: “…Customer service- -- management…”
  2. 2
    Good service is good business : 7 simple strategies for success /
    Published 1994
    Subjects: “…Customer service - Management.…”
  3. 3
    Total customer satisfaction : lessons from 50 European Companies with top quality customer /
    by HOROVITZ, Jacques
    Published 1992
    Subjects: “…Customer service -- Management…”
  4. 4
    Wining the service game /
    by Schneider, Benjamin
    Published 1995
    Subjects: “…Customer service - Management…”
  5. 5
    Competing in a service economy : how to create a competitive advantage through service development and innovation /
    by Gustafsson, Anders
    Published 2003
    Subjects: “…Customer service -- Management…”
  6. 6
    Managing and motivating contact center employees : tools and techniques for inspiring outstanding performance from your frontline staff /
    Published 2002
    Subjects: “…Customer service - Management…”
  7. 7
    Tough customers : how to keep them smiling ... and yourself sane! /
    Published 1999
    Subjects: “…Customer services -- Management…”
  8. 8
    Customer MANIA! : It's NEVER Too Late to Build a Customer-Focused Company /
    Subjects: “…Customer services -- Management…”
  9. 9
    Customer mania! : it's never too late to build a customer-focused company /
    Subjects: “…Customer services -- Management…”
  10. 10
    Quality of service : making at really work /
    by EDVARDSON, Bo
    Published 1994
    Subjects: “…Customer servic -- Management…”
  11. 11
    Reaching the goal : how managers improve a services business using Goldratt's theory of constraints /
    by Ricketts, John A, 1952-
    Published 2008
    Subjects: “…Customer services -- Management…”
  12. 12
    Teamwork for customers : building oragnizations that pride in serving /
    by Tjosvold, Dean
    Published 1993
    Subjects: “…Customer servic -- Management…”
  13. 13
    Five star service : how to create magic moments for your customers that get you noticed, remembered, and referred /
    by Heppeli, Michael
    Published 2010
    Subjects: “…Customer services -- Management…”
  14. 14
    Customer driven services management /
    by Balachandran, S.
    Published 2004
    Subjects: “…Customer services -- Management…”
  15. 15
    Customer relationship management : creating competitive advantage through win - win relationship strategies /
    by Storbacka, Kaj
    Published 2001
    Subjects: “…Customer services -- Management…”
  16. 16
    Building quality service : with competency-based human resource management /
    by Van Der Wagen, Lynn
    Published 2005
    Subjects: “…Customer services -- Management…”
  17. 17
    Managing and motivating contact center employees : tools and techniques for inspiring outstanding performance from you frontline staff /
    Published 2003
    Subjects: “…Customer services -- Management…”
  18. 18
    BEST FACE FORWARD : Why Companies Must Improve Their Service Interfaces with Customers /
    Subjects: “…Customer services -- Management…”
  19. 19
    Customer service management training 101 : quick and easy techniques that get great results /
    by Evenson, Renee, 1951-
    Published 2012
    Subjects: “…Customer services -- Management…”
  20. 20
    The big book of customer service training training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers /
    by Carlaw, Peggy
    Published 1999
    Subjects: “…Customer services -- Management -- Handbooks, manual, etc…”
Search Tools: RSS Feed – Email Search