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  1. 1
    Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any customer service situation /
    by Bacal, Robert
    Published 2011
    “…Perfect phrases…”
  2. 2
    Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any customer service situation /
    by Bacal, Robert
    Published 2011
    “…Perfect phrases…”
  3. 3
    Perfect phrases for communicating change : hundreds of ready-to-use phrases for maintaining focus and productivity during organizational change /
    by Polsky, Lawrence
    Published 2010
    “…The perfect phrases series…”
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