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Showing 1 - 19 results of 19 for search '"Service industries-management"', query time: 0.03s Refine Results
  1. 1
    Services management : an integrated approach /
    Published 2003
    Subjects: “…Service industries -- Management…”
  2. 2
    Service management : operations, strategy, information technology /
    by Fitzsimmons, James A.
    Published 2008
    Subjects: “…Service industries -- Management…”
  3. 3
    Service management for compatitive advantage /
    by Fitzsimmons , James A
    Published 1994
    Subjects: “…Service industries-management…”
  4. 4
    GEMBA KAIZEN : A COMMONSENSE, LOW-COST APPROACH TO MANAGEMENT /
    Subjects: “…Service industries -- Management…”
  5. 5
    Quality circles in service industries /
    by INGLE, Sud
    Published 1983
    Subjects: “…Service industries-management…”
  6. 6
    Professional services : text and cases /
    by DeLong, Thomas
    Published 2003
    Subjects: “…Service industries -- Management…”
  7. 7
    The Quest for quality in services /
    by Rosander, A.C
    Published 1989
    Subjects: “…Service industries-Management…”
  8. 8
    Quality /
    Subjects: “…Service industries -- Management…”
  9. 9
    THIS IS SERVICE DESIGN THINKING : Basics-Tools-Cases /
    Subjects: “…Service industries -- Management…”
  10. 10
    THE KEY To Great Leadership : Rediscovering the Principles of Outstanding Service : Lessons from the front lines of the world's best service companies / /
    Subjects: “…Service industries -- Management…”
  11. 11
    Proceedings of the marketing and services management seminar 2009 : case studies in Malaysia : August 19, 2009, Residence Hotel, UNITEN, Bangi,Selangor /
    Published 2009
    Subjects: “…Service industries -- Management -- Research -- Congresses…”
  12. 12
    Services management and marketing : studies in Malaysia /
    Published 2009
    Subjects: “…Service industries -- Management -- Research -- Malaysia…”
  13. 13
    The best service is no service : how to liberate your customers from customer service, keep them happy and control costs /
    by Price, Bill
    Published 2008
    Subjects: “…Service industries -- Management…”
  14. 14
    Service management effectiveness /
    by Bowen, David E.
    Published 1990
    Subjects: “…Service industrie -- Management…”
  15. 15
    Service management effectiveness /
    by Bowen, David E.
    Published 1990
    Subjects: “…Service industrie -- Management…”
  16. 16
    The customer service solution : managing emotions, trust and control to win your customer's business /
    by Dasu, Sriram
    Published 2013
    Subjects: “…Services industries -- Management…”
  17. 17
    From entrepreneur to infopreneur : make money with books, ebooks and information products /
    by Chandler, Stephanie
    Published 2007
    Subjects: “…Information service industry -- Management…”
  18. 18
    Six sigma for financial services : how leading companies are driving results using lean, six sigma, and process management /
    by Hayler, Rowland
    Published 2007
    Subjects: “…Financial services industry -- Management…”
  19. 19
    From entrepreneur to infopreneur : make money with books, e-books and other information products /
    by Chandler, Stephanie, 1972-
    Published 2007
    Subjects: “…Information services industry -- Management…”
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