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  1. 1
    Malaysia service industries..
    Published 1994
    Subjects: “…Services industries- -- Marketing…”
  2. 2
    Developing countries and services trade : chasing a black cat in a dark room,blindfolded /
    by Ragharan,Chakravarthi
    Published 2002
    Subjects: “…Services industries -- development countries…”
  3. 3
    Customer services for dummies /
    by Leland, Karen
    Published 2006
    Subjects: “…Services industries…”
  4. 4
    Kerjaya dalam bidang hospitaliti /
    by Shahrim Karim
    Published 2003
    Subjects: “…Services industries…”
  5. 5
    Services marketing : text, cases, and readings /
    Subjects: “…Services industries…”
  6. 6
    The customer service solution : managing emotions, trust and control to win your customer's business /
    by Dasu, Sriram
    Published 2013
    Subjects: “…Services industries -- Management…”
  7. 7
    Bangalore tiger : how indian tech upstart wipro is rewritting the rules of global competition /
    by Hamm, Steve
    Published 2007
    Subjects: “…High technology services industries -- India…”
  8. 8
    Services management : an integrated approach /
    Published 2003
    Subjects: “…Service industries -- Management…”
  9. 9
    Service management effectiveness /
    by Bowen, David E.
    Published 1990
    Subjects: “…Service industrie -- Management…”
  10. 10
    Service management effectiveness /
    by Bowen, David E.
    Published 1990
    Subjects: “…Service industrie -- Management…”
  11. 11
    Service management : operations, strategy, information technology /
    by Fitzsimmons, James A.
    Published 2008
    Subjects: “…Service industries -- Management…”
  12. 12
    Service management for compatitive advantage /
    by Fitzsimmons , James A
    Published 1994
    Subjects: “…Service industries-management…”
  13. 13
    The Quest for quality in services /
    by Rosander, A.C
    Published 1989
    Subjects: “…Service industries-Management…”
  14. 14
    Info millions : how to turn what you already know about your work, hobby, or personal interests into... : a million dollar information products empire! /
    by Serling, Bob
    Published 2006
    Subjects: “…Information services industry…”
  15. 15
    Total Quality Service : how organizations use it to create a competitive advantage /
    by BROWN, Stanley A.
    Published 1992
    Subjects: “…Service industries- -- quality control…”
  16. 16
    THE KEY To Great Leadership : Rediscovering the Principles of Outstanding Service : Lessons from the front lines of the world's best service companies / /
    Subjects: “…Service industries -- Customer services…”
  17. 17
    Proceedings of the marketing and services management seminar 2009 : case studies in Malaysia : August 19, 2009, Residence Hotel, UNITEN, Bangi,Selangor /
    Published 2009
    Subjects: “…Service industries -- Management -- Research -- Congresses…”
  18. 18
    Services management and marketing : studies in Malaysia /
    Published 2009
    Subjects: “…Service industries -- Management -- Research -- Malaysia…”
  19. 19
    Risk management technology in financial services : risk control, stress testing, models, and IT systems and structures /
    by Chorafas, Dimitris N
    Published 2007
    Subjects: “…Financial services industry…”
  20. 20
    The knowledge economy at work : skills and innovation in knowledge intensive service activities /
    Published 2011
    Subjects: “…Information services industry…”
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