Customer relation through quality leadership : The baxter approach /

by Fliehman, Deborah G.
Published 1994

American National Standard : Quality systems-Model for Quality Assurance in Final Inspection and Test /

Published 1994

American National Standard : Quality systems-Model for Quality Assurance in Prduction, Instalation, and Servicing /

Published 1994

American National Standard : Quality systems-Model for Quality Assurance in Design, Development, Production, Itallation, and Servicing /

Published 1994

American National Standard : Quality Management and Quality Assurance Standards-Guidelines for Selection and use /

Published 1994

American National Standard : Quality Management and Quality System Elements-Guidelines /

Published 1994

A leader's journey to quality /

by Cound, Dana M.
Published 1992

The pursuit of quality through personal change /

by Forsha, Harry I.
Published 1992

Reengineering the organization : a step-by-step approach to corporate revitalization /

by Lowenthal, Jeffrey N.
Published 1994

Reinveting communication : a guide to using visual language for planning, problem slving, and reengineering /

by RAYMOND, Larry
Published 1994

Customer retention through quality leadership : the baxter approach /

by Fliehman, Deborah G.
Published 1994