The quest for loyalty : creating value through partnership /

Bibliographic Details
Other Authors: Cook, Reichheld, Frederick F
Format: Book
Published: Boston, Mass: Harvard Business School Press, 1996.
Subjects:

INTAN Bukit Kiara

Holdings details from INTAN Bukit Kiara
Call Number: 658.812QUE
Accession Item Category Format Status Notes
0000052908 Main Non-Fiction BOOK AVAILABLE