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|a 658.812
|b QUE
|
| 245 |
1 |
4 |
|a The quest for loyalty :
|b creating value through partnership /
|c edited with an introduction by Frederick F. Reichheld; foreword by Scott D. Cook.
|
| 260 |
# |
# |
|a Boston, Mass:
|b Harvard Business School Press,
|c 1996.
|
| 300 |
# |
# |
|a 278p.
|
| 650 |
# |
0 |
|a Customer relations
|
| 650 |
# |
0 |
|a Corporations --
|x Investor relations
|
| 650 |
# |
0 |
|a Employee loyalty
|
| 650 |
# |
0 |
|a Loyalty
|
| 700 |
0 |
# |
|a Cook,
|h Scott D.
|
| 700 |
0 |
# |
|a Reichheld, Frederick F
|
| 999 |
|
|
|a 0000052908
|b BOOK
|c Main Non-Fiction
|e INTAN BK
|