Lean six sigma for service : how to use lean speed and six sigma quality to improve services and transactions /

Bibliographic Details
Main Author: George, Michael L.
Format: Book
Published: New York: McGraw-Hill, 2003.
Subjects:

INTAN Bukit Kiara

Holdings details from INTAN Bukit Kiara
Call Number: 658.562GEO
Accession Item Category Format Status Notes
0000057284 Main Non-Fiction BOOK AVAILABLE