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|a 658.562
|b GEO
|
| 100 |
1 |
# |
|a George, Michael L.
|
| 245 |
1 |
0 |
|a Lean six sigma for service :
|b how to use lean speed and six sigma quality to improve services and transactions /
|c Michael L. George.
|
| 260 |
# |
# |
|a New York:
|b McGraw-Hill,
|c 2003.
|
| 300 |
# |
# |
|a xiv, 386 p;
|c 22cm.
|
| 500 |
# |
# |
|a Includes index
|
| 650 |
# |
0 |
|a Quality control --
|x Statistical methods
|
| 650 |
# |
0 |
|a Six sigma (Quality control standard)
|
| 650 |
# |
0 |
|a Service industries --
|x Quality control --
|x Statistical methods
|
| 999 |
|
|
|a 0000057284
|b BOOK
|c Main Non-Fiction
|e INTAN BK
|