Managing the customer experience : turning customers into advocates /

Bibliographic Details
Main Author: Smith, Shaun
Other Authors: Wheeler
Format: Book
Published: London: Prentice-Hall, 2002.
Subjects:

INTAN Bukit Kiara

Holdings details from INTAN Bukit Kiara
Call Number: 658.812SMI
Accession Item Category Format Status Notes
0000057342 Main Non-Fiction BOOK AVAILABLE