Managing the customer experience : turning customers into advocates /

Managing the customer experience : turning customers into advocates /

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Bibliographic Details
Main Author: Smith, Shaun
Other Authors: Wheeler
Format: Book
Published: London: Prentice-Hall, 2002.
Subjects:
Relationship marketing
Customer relations
Customer loyalty
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Managing the customer experience : turning customers into advocates /
by Smith, Shaun
Published 2002
Show all versions (2)

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