CRM unplugged : releasing CRM's strategic value /
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Published: |
Hoboken,New Jersey:
John Wiley & Sons,
2004.
|
| Subjects: |
| Item Description: | Includes index |
|---|---|
| Physical Description: | xviii, 205 p: ill; 24cm. |
| ISBN: | 0471483044 |