Measure what matters to customers : using key predictive indicators /

Measure what matters to customers : using key predictive indicators /

Show other versions (1)

Bibliographic Details
Main Author:	Baker, Ronald J.
Format:	Book
Published:	Hoboken, N.J: Wiley, c2006.
Subjects:	Success in business Intellectual Capital Knowledge management

Similar Items

Measure what matters to customers : using key predictive indicators /
by: Baker, Ronald J
Published: (2006)

Measuring intellectual capital /
Published: (2002)

Knowledge Work and Knowledge-Intensive Firms /
by: Alvesson, Mats, 1956-

Thinking for a living : how to get better performance and results from knowledge workers /
by: Davenport, Thomas H.,, 1954
Published: (2005)

Thinking for a living : how to get better performance and results from knowledge workers /
by: Davenport, Thomas H.
Published: (2005)

Thinking for a living : how to better performance and results from knowledge workers /
by: Davenport, Thomas H.
Published: (2005)

The wealth of knowledge : intellectual capital and the twenty-first century organization /
by: Stewart, Thomas A.
Published: (2001)

12 step wisdom at work : transforming your life and your organization /
Published: (2001)

Intellectual capital and knowledge management : strategic management of knowledge resources /
by: Ricceri, Federica
Published: (2008)

Continuity management : preserving corporate knowledge and productivity when employees leave /
by: Beazley, Hamilton
Published: (2002)

The mataknowledge advantege : Thekey to success in the new economy /
by: Auayo, Rafael
Published: (2004)

Smart talent management : building knowledge assets for competitive advantage /
Published: (2008)

Beyond HR : the new science of human capital /
by: Boudreau, John W
Published: (2007)

The human value of the enterprise : valuing people as assets : valuing people as assets : monitoring, measuring, managing /
by: Mayo, Andrew
Published: (2001)

The human value of the enterprise : valuing people as assets : valuing people as assets : monitoring, measuring, managing /
by: Mayo, Andrew
Published: (2001)

COMPREHENSIVE INTELLECTUAL CAPITAL MANAGEMENT : Step-by-Step /
by: Al-Ali, Nermien

Managing the future : foresight in the knowledge economy;

Intellectual capital : the new wealth of organizations /
by: Stewart, Thomas A.
Published: (1997)

The Innovation Superhighway : Harnessing Intellectual Capital for Sustainable Collaborative Advantage /
by: Amidon, Debra M., 1946-

Visualising intangibles : measuring and reporting in the knowledge economy /
Published: (2006)

The management of intangibles : the organisation's most valuable assets /
by: Bounfour, Ahmed
Published: (2003)

The Knowledge Entrepreneur : How your business can CREATE, MANAGE and PROFIT from intellectual capital /
by: Coulson-Thomas, Colin

Measuring and managing knowledge /
by: Housel, Thomas
Published: (2001)

Measuring and managing knowledge /
by: Housel, Thomas
Published: (2001)

THE WISDOM NETWORK : An 8-Step Process for Indentifying, Sharing, and Leveraging Individual Expertise /
by: Benton, Steve

The knowledge economy at work : skills and innovation in knowledge intensive service activities /
Published: (2011)

Knowledge retention : strategies and solutions /
by: Liebowitz, Jay, 1957-
Published: (2009)

WHAT'S THE BIG IDEA? : CREATING AND CAPITALIZING ON THE BEST MANAGEMENT THINKING /
by: Davenport, Thomas H

Malaysia and the k-economy : challenges, solutions and the road ahead/ed. by David N.Abdulai.
Published: (2001)

Malaysia and the K-economy : Challenges,Solutions and the road ahead /
Published: (2001)

Malaysia and the k-economy : challenges,solutions and the road ahead /
Published: (2001)

Malaysia and the k-economy : CHALLENGES, SOLUTIONS AND THE ROAD AHEAD /

Can Malaysia transit into the k-economy? : dynamic challenges, tough choices and the next phase /
by: Abdulai, David N.
Published: (2004)

Malaysia and the k-economy : challenges, solutions and the road ahead /
Published: (2001)

Can Malaysia transit to the k-economy? : dynamic challenges, tough choices and the next phase /
by: Abdulai, David
Published: (2004)

Managing learning and communication systems as business assets : how to engineer organizational performance and demonstrate value /
by: Gayeski, Diane M.
Published: (2005)

Hot spots : why some teams, workplaces, and organizations buzz with energy-- and others don't /
by: Gratton, Lynda
Published: (2007)

An Introduction To Knowledge Economy : Concepts And Issues,.
by: Sayed, Hossain
Published: (2004)

Creating wealth from knowledge : meeting the innovation challenge /
Published: (2008)

Malaysia and the k-economy : challenges, solutions and the road ahead /
Published: (2001)