Measure what matters to customers : using key predictive indicators /

Measure what matters to customers : using key predictive indicators /

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Bibliographic Details
Main Author: Baker, Ronald J.
Format: Book
Published: Hoboken, N.J: Wiley, c2006.
Subjects:
Success in business
Intellectual Capital
Knowledge management
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Measure what matters to customers : using key predictive indicators /
by Baker, Ronald J
Published 2006
Show all versions (2)

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