Five star service, one star budget : how to create magic moments for your customers that get you noticed, remembered and referred /

Bibliographic Details
Main Author: Heppell, Michael
Format: Book
Published: Harlow: Prentice Hall Business, 2006.
Subjects:

INTAN Bukit Kiara

Holdings details from INTAN Bukit Kiara
Call Number: 658.812HEP
Accession Item Category Format Status Notes
0000060179 Main Non-Fiction BOOK AVAILABLE
0000060721 Main Non-Fiction BOOK AVAILABLE