Mengendali aduan pelanggan : menukar cabaran peluang /

Bibliographic Details
Main Author: Denham, Jennifer
Other Authors: Mohd Rizal Saidin
Format: Book
Published: Petaling Jaya, Selangor: Prentice Hall, c2003.
Subjects:

INTAN Bukit Kiara

Holdings details from INTAN Bukit Kiara
Call Number: 648.8342DEN
Accession Item Category Format Status Notes
0000508517 Main Non-Fiction BOOK AVAILABLE
0000508553 Main Non-Fiction BOOK AVAILABLE