101 ways to improve customer service : training, tools, tips and techniques /

Bibliographic Details
Main Author: Ukens, Lorraine L.
Format: Book
Published: San Francisco, CA: Pfeiffer,a Wiley Imprint, 2007.
Subjects:

INTAN Bukit Kiara

Holdings details from INTAN Bukit Kiara
Call Number: 658.812UKE
Accession Item Category Format Status Notes
0000062163 Main Non-Fiction BOOK AVAILABLE