101 ways to improve customer service : training, tools, tips and techniques /

101 ways to improve customer service : training, tools, tips and techniques /

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Bibliographic Details
Main Author: Ukens, Lorraine L.
Format: Book
Published: San Francisco, CA: Pfeiffer,a Wiley Imprint, 2007.
Subjects:
Employees -- > Training of
Customer services
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101 ways to improve customer service training, tools, tips and techniques /
by Ukens, Lorraine L.
Published 2007
Show all versions (2)

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