A complaint is a gift : recovering customer loyalty when things go wrong /
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Published: |
San Francisco, Calif:
Berrett-Koehler Publishers,
c2008.
|
| Subjects: |
INTAN Bukit Kiara
| Call Number: |
658.8343BAR |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| 0000064141 | Main Non-Fiction | BOOK | AVAILABLE |