The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company /
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New York:
McGraw-Hill,
c2008.
|
| Subjects: |
INTAN Bukit Kiara
| Call Number: |
658.4092MIC |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| 0000521435 | Main Non-Fiction | BOOK | AVAILABLE |