Relationship between service quality and customer satisfaction : a case study at national productivity corporation (NPC) /

Bibliographic Details
Main Author: Mazrina Bt Mohamd Ibramsah
Format: Book
Published: Kuala Lumpur: INTAN, 2005.
Kedah: Universiti Utara Malaysia, 2005.
Subjects:

INTAN Bukit Kiara

Holdings details from INTAN Bukit Kiara
Call Number: SSP 08/05
Accession Item Category Format Status Notes
0000065308 Dissertation BOOK AVAILABLE