APA (7th ed.) Citation

Mazrina Bt Mohamd Ibramsah. (2005). Relationship between service quality and customer satisfaction: A case study at national productivity corporation (NPC). INTAN.

Chicago Style (17th ed.) Citation

Mazrina Bt Mohamd Ibramsah. Relationship Between Service Quality and Customer Satisfaction: A Case Study at National Productivity Corporation (NPC). Kuala Lumpur: INTAN, 2005.

MLA (8th ed.) Citation

Mazrina Bt Mohamd Ibramsah. Relationship Between Service Quality and Customer Satisfaction: A Case Study at National Productivity Corporation (NPC). INTAN, 2005.