Service quality management in hospitality, tourism, and leisure /

Bibliographic Details
Other Authors: Kandampully, Mok, Sparks
Format: Book
Published: New York: Haworth Hospitality Press, 2001.
Subjects:

INTAN Bukit Kiara

Holdings details from INTAN Bukit Kiara
Call Number: 647.94068SER
Accession Item Category Format Status Notes
0000065323 Main Non-Fiction BOOK AVAILABLE