Voice-of-the-customer marketing : a revolutionary five-step process to create customers who care, spend, and stay /

Bibliographic Details
Main Author: Roman, Ernan
Format: Book
Published: New York: McGraw-Hill, 2011.
Subjects:

INTAN Bukit Kiara

Holdings details from INTAN Bukit Kiara
Call Number: 658.812ROM
Accession Item Category Format Status Notes
1107066908 Main Non-Fiction BOOK AVAILABLE