Voice-of-the-customer marketing : a revolutionary five-step process to create customers who care, spend, and stay /
| Main Author: | |
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| Format: | Book |
| Published: |
New York:
McGraw-Hill,
2011.
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| Subjects: |
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New York:
McGraw-Hill,
2011.
|
| Subjects: |