Service Innovation : How to Go From Customer Needs to Breakthrough Services /

Bibliographic Details
Main Author: Bettencourt, Lance
Format: Book
Published: U.S.A: McGraw Hill, 2010.
Subjects:

INTAN Bukit Kiara

Holdings details from INTAN Bukit Kiara
Call Number: 658.8912BET
Accession Item Category Format Status Notes
1112067858 Main Non-Fiction BOOK AVAILABLE