Quality management for IT services : perspectives on business and process performance /

Bibliographic Details
Other Authors: Praeg, Claus-Peter, Spath, Dieter
Format: Book
Published: Hershey: Business science reference, 2011.
Subjects:

INTAN Bukit Kiara

Holdings details from INTAN Bukit Kiara
Call Number: 004.0684QUA
Accession Item Category Format Status Notes
1205068411 Main Non-Fiction BOOK AVAILABLE