Quality management for IT services : perspectives on business and process performance /
| Other Authors: | , |
|---|---|
| Format: | Book |
| Published: |
Hershey:
Business science reference,
2011.
|
| Subjects: |
| Other Authors: | , |
|---|---|
| Format: | Book |
| Published: |
Hershey:
Business science reference,
2011.
|
| Subjects: |