Customer relationship management : creating competitive advantage through win - win relationship strategies /

Bibliographic Details
Main Author: Storbacka, Kaj
Other Authors: Lehtinen, Jarmo R.
Format: Book
Published: Singapore: Mcgraw - Hill, 2001.
Subjects:

INTAN Sabah

Holdings details from INTAN Sabah
Call Number: 658.812STO
Accession Item Category Format Status Notes
6000000502 Main Non-Fiction BOOK AVAILABLE