The Nordstrom way to customer service excellence : a handbook for implementing great service in your organization /

Bibliographic Details
Main Author: Spector, Robert
Other Authors: McCarthy
Format: Book
Published: New Jersey: John Wiley & Sons,Inc, 2005.
Subjects:

BK- Koleksi INTAN - Aras 1

Holdings details from BK- Koleksi INTAN - Aras 1
Call Number: 658.812SPE
Accession Item Category Format Status Notes
0000001651 Main Non-Fiction BOOK AVAILABLE
0000004330 Main Non-Fiction BOOK AVAILABLE
0000004459 Main Non-Fiction BOOK AVAILABLE