The Nordstrom way to customer service excellence : a handbook for implementing great service in your organization /

The Nordstrom way to customer service excellence : a handbook for implementing great service in your organization /

Show other versions (1)
Bibliographic Details
Main Author: Spector, Robert
Other Authors: McCarthy
Format: Book
Published: New Jersey: John Wiley & Sons,Inc, 2005.
Subjects:
Nordstrom (Firm) -- > Management
Department stores -- > Management -- > United States
Customer service -- > Handbooks,manual,etc -- > United States
Search Result 1
The Nordstrom way to customer service excellence : a handbook for implementing great service in your organization /
by Spector, Robert
Published 2005
Show all versions (2)

Similar Items