A complaint is a gift : recovering customer loyalty when things go wrong /
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Published: |
San Francisco:
Berrett - koehler publishers,inc.,
2008.
|
| Subjects: |
BK- Koleksi INTAN - Aras 1
| Call Number: |
658.8BAR |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| 0000002510 | Main Non-Fiction | BOOK | AVAILABLE |