Mengendali aduan pelanggan : menukar cabaran kepada peluang /

Bibliographic Details
Main Author: Denham, Jennifer
Other Authors: Mohd Rizal Saidin
Format: Book
Published: Petaling Jaya, Selangor: Prentice Hall (Malaysia), 2003.
Subjects:

INTAN Jalan Elmu

Holdings details from INTAN Jalan Elmu
Call Number: E 648.8342DEN
Accession Item Category Format Status Notes
5000001685 Main Non-Fiction BOOK AVAILABLE
5000001895 Main Non-Fiction BOOK AVAILABLE