The customer service survival kit : what to say to defuse even the worst customer situations /

Bibliographic Details
Main Author: Gallagher, Richard S
Format: Book
Published: New York: AMACOM American Management Association, [2013].
Subjects:

INTAN Sarawak

Holdings details from INTAN Sarawak
Call Number: 658.812GRS
Accession Item Category Format Status Notes
7000003935 Main Non-Fiction BOOK AVAILABLE