The customer service survival kit : what to say to defuse even the worst customer situations /

The customer service survival kit : what to say to defuse even the worst customer situations /

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Bibliographic Details
Main Author: Gallagher, Richard S
Format: Book
Published: New York: AMACOM American Management Association, [2013].
Subjects:
Customer services
Customer relations
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THE Customer Service Survival Kit : What to Say to Defuse Even the Worst Customer Situations /
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