The dynamics of service : reflections on the changing nature of customer /

Bibliographic Details
Main Author: GUTEK, Barbara A.
Format: Book
Published: San Francisco: Jossey-Bass, 1995.
Subjects:

INTAN Kampus Wilayah Selatan

Holdings details from INTAN Kampus Wilayah Selatan
Call Number: 658.812 GUT
Accession Item Category Format Status Notes
1000068500 Main Non-Fiction BOOK AVAILABLE