Total customer satisfaction : lessons from 50 European Companies with top quality customer /
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Published: |
London:
Pitman publishing,
c1992.
|
| Subjects: |
INTAN Kampus Wilayah Selatan
| Call Number: |
658.562HOR |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| 1000128320 | Main Non-Fiction | BOOK | AVAILABLE |
| 2000012417 | Main Non-Fiction | BOOK | AVAILABLE |