The Service edge : 101 companies that profit from customer care /

Bibliographic Details
Main Author: Zemke, Ron
Format: Book
Published: New York: Penguin Books USA Inc, 1990.
Subjects:

INTAN Kampus Wilayah Selatan

Holdings details from INTAN Kampus Wilayah Selatan
Call Number: 658.812 ZEM
Accession Item Category Format Status Notes
1000129518 Main Non-Fiction BOOK AVAILABLE