Total Quality Service : how organizations use it to create a competitive advantage /

Bibliographic Details
Main Author: BROWN, Stanley A.
Format: Book
Published: Scarborough: Prentice-Hall,Inc, c1992.
Subjects:

INTAN Kampus Wilayah Selatan

Holdings details from INTAN Kampus Wilayah Selatan
Call Number: 658.812 BRO
Accession Item Category Format Status Notes
1000129674 Main Non-Fiction BOOK AVAILABLE