Mengendali aduan pelanggan : menukar cabaran kepada peluang /

Bibliographic Details
Main Author: Denham, Jennifer
Other Authors: Mohd Rizal Saidin
Format: Book
Published: Kuala Lumpur: Prentice Hall, 2003.
Subjects:

INTAN Kampus Wilayah Selatan

Holdings details from INTAN Kampus Wilayah Selatan
Call Number: 648.8342DEN
Accession Item Category Format Status Notes
2000013451 Main Non-Fiction BOOK AVAILABLE