a complaint is a gift : recovering customer loyalty when thingsbgo wrong /
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Published: |
San Francisco:
Berrett-Koehler,
2008.
|
| Edition: | 2nd.ed. |
| Subjects: |
INTAN Kampus Wilayah Selatan
| Call Number: |
658.8343BAR |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| 2000015671 | Main Non-Fiction | BOOK | AVAILABLE |