Measure what matters to customers : using key predictive indicators /
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Hoboken, NJ:
John Wiley and Sons,
2006.
|
| Subjects: |
INTAN Kampus Wilayah Selatan
| Call Number: |
658.4038BAK |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| 2000015852 | Main Non-Fiction | BOOK | AVAILABLE |