Your customer's perception of quality : what it means to your bottom line and how to control it /

Bibliographic Details
Main Author: Kureemun, Baboo
Other Authors: Fantina, Robert
Format: Book
Published: Boca Raton: CRC Press, 2011.
Subjects:

INTAN Kampus Wilayah Selatan

Holdings details from INTAN Kampus Wilayah Selatan
Call Number: 658.4013KUR
Accession Item Category Format Status Notes
2000016853 Main Non-Fiction BOOK AVAILABLE